Thank you for choosing Zapit Notary Solutions for your online notarization needs! We truly value your trust and are here to make the process simple and seamless. Here’s a step-by-step guide to help you prepare:

Get Started on Our Scheduling Page:

Quick Questionnaire: Please begin by answering a few simple questions. This will help us tailor the process to your needs.

Upload Your Document: Next, upload your unsigned but completed document in .doc, .docx, or .pdf format.

Choose Your Date & Time: Once that’s done, pick a time that works best for you.

Verify Identification:

Make sure everyone involved has a valid, non-expired, government-issued photo ID. It’s a standard procedure to ensure security for all parties.

Watch for Our Email:

After everything is set, sit back and check your inbox. We’ll send you an invitation link for your online notary session.

Following these steps ensures a smooth and hassle-free experience. We’re excited to assist you and look forward to working together!

Absolutely. Many states have passed laws that recognize and permit RON. However, acceptance can vary by jurisdiction and document type. Confirming with the receiving party is always a good idea to ensure they accept documents notarized online.

Excellent question!

Your security and peace of mind are our top priorities. To ensure this, we start by verifying your physical, government-issued ID. But that’s not all—our process also includes KBA (Knowledge-Based Authentication). 

This extra layer of security involves answering a series of personal questions to confirm your identity. Consider it a quick security checkpoint to guarantee it’s genuinely you.

With these measures, we ensure every notarization is both genuine and secure.

While Remote Online Notarization (RON) is accepted for many documents, some exclusions apply due to specific state laws and requirements. 

To ensure compliance, we recommend consulting the party requesting the notarized document to confirm their acceptance of electronically notarized forms. Additionally, your state government can provide further clarity regarding any restrictions.

If you have questions or need assistance, we’re here to help. Please don’t hesitate to reach out!

We do provide refunds in specific situations, such as:

• If our software isn’t functioning at the time of notarization.
• If we fail to show up for your appointment.
• If we cancel the appointment.
• If we cannot notarize your document before the appointment begins.

However, refunds will not be issued in the following cases:

• If you fail to show up for your appointment, we will cancel it. (We allow a 5-minute grace period, after which the appointment will be canceled.)
• If the third party requesting your notarized document refuses to accept an electronically notarized document.
• If you are unable to provide a valid U.S. government-issued photo ID.
• If your computer or equipment is not functioning correctly during the notarization process.
• If you fail the identity verification process.

Please note that you must confirm with the receiving party whether they will accept an electronically notarized document. If you’re unsure, we recommend verifying this before scheduling your appointment.

If you have any additional questions, feel free to contact us!